Maintenance

The Maintenance Division of the River Rouge Housing Commission is responsible for managing the maintenance function in the most cost effective manner possible while maximizing the useful life of River Rouge Housing Commission properties and providing the best service to River Rouge Housing Commission residents. The following statements are designed to establish the structure of an effective and efficient maintenance system.

Priority System

The work priorities adopted by the River Rough Housing Commission exemplify its philosophy of delivering maintenance services. This priority system ensures that the most important maintenance work is done at a time it can be performed most costeffectively. Minimizing vacancy loss is part of the cost-effectiveness calculation. The following are maintenance priorities of the River Rouge Housing Commission:

  • Emergencies
  • Resident Requests
  • General Cleaning
  • Unit Turnover
  • Inspection
  • Miscellaneous
  • Preventive Maintenance

For maintenance request call 800-423-9157

Residents Requests

Resident Requests refers to all resident generated work requests that fall into no other category. These are non-emergency calls made by residents seeking maintenance service. These requests for service cannot be planned in advance or responded to before the resident calls. All resident work requests shall be completed within seven (7) days.
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